Questions? You’re in the right place.

Straight answers to the questions we hear most. If you don’t see what you need, send us a message or call 407-348-7400.

No matches found. Try a different keyword (ex: “postage”, “EDDM”, “tracking”, “digital”).
Nope — the Instant Quote tool covers our most common items, but we produce a wide variety of mail formats and options. If you don’t see what you need, just reach out and we’ll send a custom quote fast.
Most campaigns fall into three phases: (1) artwork approval, (2) production, (3) mail delivery. A common end-to-end timeline is about 2–3 weeks depending on mail class, list type, and how quickly creative is approved.
Yes. In many cases we can prep everything so you can drop at the post office when you’re ready — and it often saves money. Contact us and we’ll help you choose the best EDDM route type for your goal.
Absolutely. We can help you select or build a targeted list based on geography, household traits, or business attributes — and we’ll recommend the best strategy based on your budget and timeline.
Postage is influenced by list type (saturation vs targeted), how concentrated the addresses are by ZIP, the mail class, and where the piece is entered into the mail stream. Want the quick breakdown? Check our video.
Yes — all mailings include USPS proof-of-delivery tracking at no extra charge. You’ll be able to see when pieces enter the mail stream and when delivery begins — which is a huge upgrade from the “trust me” era of direct mail.
Digital amplification extends your direct mail message into digital display ads so the same audience sees consistent reminders on mobile apps and websites during your mail drop — boosting recall and response.
Full-stack means we handle both the front-end (what users see) and the back-end (the systems, databases, and logic behind it) — so websites are not only beautiful, but fast, secure, and scalable.
Not always. The right channel depends on your goals, timeline, product/service, and budget. We’ll recommend the strategy that actually makes sense — sometimes that’s digital, sometimes it’s direct mail, and often it’s both.